Top 8 Questions that Takeaways Ask about My Takeaway App

by Karthikayan R, 24-11-2020

Whether you are spending your holiday with your family, out on a business trip, or making time for yourself, you can use a little extra help with your takeaway management. My Takeaway App is a mobile-based takeaway management system that you can always count on. The no-less-than-an-EPOS app, with its simple yet advanced features, gives you the privilege to manage your business from anywhere and at any time.

We have compiled questions that takeaways ask the most about My Takeaway App, which will allow you to use the app effectively:

How do I add a menu item? Screens display the steps of adding a menu item using MTA.

  1. Click on the “List” icon and choose the "Menu" option.
  2. Select your item category.
  3. Click on the "Plus" symbol at the bottom.
  4. Enter the item details.
  5. Choose the "Advanced" option to offer a discount for the item and more.
  6. Save your changes by clicking on the "Tick" symbol in the top-right.

What is the importance of Customer Database?

The prime purpose of Customer Database is to re-engage with your existing customers. It allows you to keep them updated about your new items, discounts, offers, and more that you are posting on your website.

How do I schedule an SMS?. Screens display the steps of scheduling an SMS using MTA.

  1. Select “Promotions” under the “List” icon.
  2. Click on “SMS Scheduler.”
  3. Click on the “Plus” symbol to create a new promotional SMS.
  4. Select all customers, or sort them by their postcode or recent orders.
  5. Enter your coupon code.
  6. Choose between “Online Discount” and “Collection Discount,” or both.
  7. Enter your discount percentage and minimum order amount.
  8. Enter the offer validity period.
  9. By clicking on a particular date, you can schedule the SMS timing.
  10. Click on the “Next” option.
  11. Choose one among the list of SMS templates or create a customised SMS by clicking on “Custom.”
  12. Click on “Schedule” to confirm.

How do I ban a customer?

  1. Click on the “List” icon and choose the "More" option.
  2. Select "Customers."
  3. Click on “View Database.”
  4. Click on the "Ban" symbol at the top.
  5. Add the details of the customers by clicking on the “Plus” symbol in the top-right.
  6. Save the changes by clicking on the “Tick” symbol in the top-right.

How do I add a staff? Screens display the steps of adding a staff using MTA.

  1. Click on the “List” icon and choose the "More" option.
  2. Select "Employees."
  3. Click on the “Plus” symbol at the bottom.
  4. Enter employee details.
  5. Click on the “Tick” symbol in the top-right to add the staff.

How do I delete a review?

  1. Click on the “List” icon and choose the "More" option.
  2. Select "Customers."
  3. Click on the review that you want to delete.
  4. Delete the review by clicking on the "Bin" symbol in the top-right.

Where can I view my current day sales? A screen highlights the location of your current day sales report on the MTA dashboard.

You can view your current day orders and sales amount on the main dashboard under “Today’s Orders.”

What is total savings?

Your total savings that is displayed on the main dashboard denotes the amount that you have saved by not paying any commission for the orders that you received the previous month on Foodhub.

Manage your takeaway business on the go with the My Takeaway App. Contact us at sales@touch2success.com today to learn more about the app.